Issue 87, Summer 2017

In this issue
Cover story
- TechnologyAs the conceptual side of computer science becomes practical and relevant to business, companies must decide what type of AI role they should play.
- Strategy & Leadership
Are CEOs less ethical than in the past?
Why more chief executives are losing their jobs after scandals and corporate misconduct. See also “CEOs under Fire.” - Organizations & People
The neuroscience of strategic leadership
Research shows how leaders can take the high road less traveled. See also “How Strategic Leaders Use Their Brain." - Thought Leaders
The Next Pop Superstar Just Might Be a Robot
Shelly Palmer, one of the world's leading digital-technology commentators, talks about the evolution of the entertainment and media industry. - Marketing, Media & Sales
AI is already entertaining you
How technology endowed with creative intelligence changes the way companies generate and distribute content.
Leading Ideas
- Marketing, Media & Sales
Why augmented reality will be the next revolution in retail
The Pokémon Go craze may have faded, but it provides clues for retailers using technology to engage consumers. - Consumer Products
Connecting the Dots from Brand to Demand
The best consumer strategies start with knowing where and why people shop for your product. - Thought Leaders
Why good employees do bad things
Kellogg’s Maryam Kouchaki on understanding — and avoiding — ethical breakdowns. - s+b BlogsOrganizations & People
Us versus Them: Reframing Resistance to Change
How to bridge the gap between those who champion transformation and those who challenge it.
Essays
- Healthcare
Management Lessons from One Hospital’s Dramatic Turnaround
Putting people at the core is the key to major improvements in financial, performance, regulatory, and quality indicators. - Technology
Winning with Digital Confidence
The right mix of talent, innovation, and experience will help your company master emerging technology. - Marketing, Media & Sales
How to make entertainment and media businesses “fan”-tastic
Capturing the strategic advantages of fan-centric businesses requires functional transformation.
Books in Brief
- Business Literature
The Business of Tetris
Journalist Dan Ackerman untangles the complicated history of one of the world’s most popular video games. - Business Literature
Why Managers Can’t Skimp on Radical Candor
Author Kim Scott argues that managers who care personally and challenge their team directly can improve results.
Recent Research
- s+b Blogs
For Startups, Giving Up Control Is Key to Creating Value
Young firms are valued significantly higher and attract more financing after their founders relinquish some power.